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Why Choose Sullivan & Fortner?
Comparing Sullivan & Fortner to the Competition
Top 10 good reasons for choosing Sullivan & Fortner:
- We're a locally-owned roofing company that has been in business for over a century (1910) and we have every intention of being around for many years to come.
- We are fully insured and bonded.
- We offer a comprehensive 20-year material and labor warranty in addition to the standard shingle warranty for most roofing jobs.
- We only use quality materials made by well-established, reputable companies.
- We do not require payment before the job begins (excluding rare jobs that involve "special order" items) and we allow our customers to choose from a variety of payment methods, including credit cards. And we can even arrange financing.
- We clean the job site each day we are there and our workers do a thorough clean up of the site once the job is finished.
- We do not use unsightly dumpsters. Instead, all trash is removed daily in our lightweight dump trucks.
- We do whatever is necessary to protect your home, lawn, flower gardens and shrubs for the entire duration of the job.
- We do not leave your home (or business) exposed to inclement weather and we stay on the job until the job is finished.
Need even more reasons? See below:
Continuity & Stability
Problem: The average roofing company only stays in business for roughly two and a half years. Thus, if you experience any problems with your roof after completion, you may find that it's difficult to locate the installer and have them address the problems.
Solution: We've been in business since 1910, offering quality service to the residents of Lafayette, West Lafayette, Tippecanoe County and surrounding counties. We'll be around for many years to come.
Problem: Industry studies have shown that approximately 86% of all roof leaks occur from faulty workmanship.
Solution: Our "certified applicators" (i.e., shingle installers) are all experienced installers, with manufacturer/factory-accredited workmanship status.
Problem: Many contractors have poor quality control standards and leave young, inexperienced workers in charge of far too many of their jobs.
Solution: We designate one experienced project supervisor/foreman to oversee the work on each individual project. In addition, our roofing foreman makes periodic visits to ensure that everything is being done to Sullivan and Fortner's high standards.
"Hands On" Management
Problem: Once a contract has been signed, the owners and upper management-level employees of roofing companies typically are "nowhere to be found" for the rest of the project.
Solution: The owner and managers of Sullivan and Fortner are usually "out and about," visiting job sites to check out the ongoing jobs and making ourselves available to answer any questions the homeowners might have. This allows us to quickly address any unanticipated situations that might arise.
Problem: Many problems develop because of poor communication between the homeowner and contractor or between the management and laborers of the company that has been hired to do a particular job.
Solution: Our estimate-contracts are extremely detailed precisely because we want to avoid any problems that arise because of mistaken assumptions about what we are proposing to do. Also, all of our supervisors and management staff members have cell phones that allow us to quickly respond to any problems or concerns that might be raised by either the homeowner or our employees.
Problem: Many roofing contractors offer impressive workmanship warranties. However, what good does it do for the homeowner if a company offers a multi-year workmanship warranty but is no longer in business a year or two after the completion of the job?
Solution: We offer a 10-year workmanship warranty for all new jobs that we perform. Experience shows that workmanship problems will usually reveal themselves within the first year after a job has been completed. By the time you get through the various extreme weather conditions that we experience in mid-north Indiana, you'll know if something was or wasn't done properly.
Problem: Many customers don't take the time to check out potential contractors. We can't tell you how many times we've heard someone say, "I wish I had known more about (another contractor) before I had them work on my home."
Solution: Most of our work comes from referrals from previous customers who tell their family members, neighbors or coworkers about us, which is a testimony to our satisfactory performance. Feel free to ask us for references.
Lowest Price vs. Best Value?
Problem: Many people choose to go with the lowest bidder from two, three or four separate bids for their project. However, simply going with the low bid doesn't mean a homeowner is necessarily getting the best value for their investment.
Solution: Sullivan & Fortner may not offer the lowest quote, but we firmly believe that we offer the very best value for your investment. We offer fair, competitive pricing for our prospective jobs, provided that our competitors 1) have comparable quality control standards, 2) are fully insured, 3) are using the same high-quality materials that we use and 4) will still be in business several years from now if any problems should happen to arise.
We do NOT place an unsightly dumpster in your driveway, or on your lawn.
Not only are dumpsters an eyesore, they also pose a potential safety hazard for children and pets.
We do NOT leave our trash sitting around in your driveway or on your lawn.
Sullivan & Fortner utilizes modern, lightweight dump trucks to properly dispose of all trash and debris. Thus, the trash that is generated each day is hauled away at the end of each day.
Protection of Your Property
We do NOT make light of customer concerns regarding the protection of their home while the job is in progress.
Sullivan & Fortner takes extra precautions to ensure that your home is protected throughout the project. We go to great lengths to protect windows, doors, decks, awnings and landscaping, especially with jobs that require a complete "tear off" of the existing roofing system.
Exposure to Inclement Weather
We do NOT leave your home exposed to inclement weather.
Sullivan & Fortner closely monitors the weather through the "Dedicated Weather Satellite" system, which uses the latest Doppler radar technology. As soon as we detect bad weather coming into the area, our workers will take whatever precautions are necessary to protect your home from water infiltration. Those areas where the actual waterproofing materials (e.g. — shingles, membranes, etc…) have not been installed will be covered with heavy-duty tarps.
Sullivan & Fortner uses only fully insured company employees for all of our installations.
Terms of Payment
We do NOT require payment before the job begins. (The only exception to this policy is when "special order" items are involved.)
Sullivan & Fortner only requires payment when the job is completed. In addition, we accept credit cards and can offer our assistance in securing financing.
Completion of the Job
We do NOT start a job and then disappear for a few days, like many contractors have a tendency to do.
Sullivan & Fortner stays on a job until the job is finished.
Established Company with a Solid Reputation
We will NOT go out of business and leave you stranded.
While the average roofing company (in the United States) only survives in business for two and a half years, we’ve been in the roofing business for over a century (since 1910). You don’t survive as long as we have in this competitive industry unless your "name" has an excellent reputation. You can count on us being around for many years to come.
Ownership of the Company
We are NOT associated with any national roofing "chains" or "franchises."
Sullivan & Fortner is a locally owned and operated roofing company.
We do NOT use inferior products/materials.
Sullivan & Fortner only uses high quality products and materials backed by some of the nation’s most reputable and established manufacturers.